Legal Information

1. Company Registration

Promoofferhub is a registered food delivery and catering business operating within Australia. Our full company details are as follows:

Legal Business Name: Promoofferhub Pty Ltd

Australian Business Number (ABN): 81 739 264 550

Registered Office: 545 Queen St, Brisbane City QLD 4000, Australia

Phone: +61 7 3847 2954

Email: promoofferhub@gmail.com

The company is registered in the State of Queensland, Australia, and operates under the applicable food safety laws and trading standards of the Commonwealth of Australia and the State of Queensland.

2. Regulatory Compliance

Promoofferhub complies with all applicable Australian regulations and industry standards, including:

• Food Safety: Our kitchen facilities are certified by Food Safety Australia and New Zealand (FSANZ) and comply with the Australia New Zealand Food Standards Code. Our food safety supervisor holds a Certificate III in Food Processing and a nationally recognised food safety qualification.
• Consumer Law: We adhere to the Australian Consumer Law (ACL) set out in the Competition and Consumer Act 2010, which gives consumers certain guaranteed rights regarding the quality and fitness for purpose of goods and services. Nothing in our Terms & Conditions limits your rights under the ACL.
• Privacy: We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in the handling of personal information. For full details, see our Privacy Policy.
• Data Protection (GDPR): To the extent that we process personal data of individuals in the European Economic Area, we comply with the General Data Protection Regulation (EU) 2016/679. We ensure that appropriate technical and organisational measures are in place to protect personal data, and we provide transparent information regarding data processing activities.

We are also licensed to carry out the business of a food handler under the Food Act 2006 (Qld) and hold all required licences and permits to operate.

3. Intellectual Property

All content displayed on our website and within our communications, including logos, trademarks, text, graphics, images, menus, videos, and software, is our intellectual property or that of our licensors. It is protected by Australian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, copy, modify, distribute, display, or commercially exploit any of the content without our express prior written consent. You may print or download portions of our website solely for your own personal, non-commercial use, provided you retain all copyright and proprietary notices.

Registered Trademark: The name "Promoofferhub" and associated logos are trademarks of Promoofferhub Pty Ltd.

4. Disclaimer and Liability

Our website and services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our website, the accuracy or reliability of the content, or the suitability of our products for any particular purpose.

While we strive to present accurate menu descriptions, nutritional information, and availability, errors may occur. We reserve the right to correct any typographical errors, inaccuracies, or omissions without prior notice and at any time, including after an order has been submitted. To the fullest extent permitted by law, we disclaim all warranties and shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from reliance on our website content or use of our services.

For further details regarding our liability, please refer to our Terms & Conditions.

5. GDPR Compliance & Data Protection Officer

We are committed to ensuring that our data processing activities comply with the General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have the right to access, rectify, or erase your personal data that we hold. You also have the right to request restriction of processing, object to processing, and obtain portability of your data.

To exercise any of these rights, please contact our Data Protection Officer (DPO) at promoofferhub@gmail.com. We will respond to your request within 30 days as required by GDPR. If you are unsatisfied with our response, you have the right to lodge a complaint with a supervisory authority in the EU member state where you reside or work.

Data Protection Officer: Mr. Daniel Harrison, Promoofferhub Pty Ltd, 545 Queen St, Brisbane City QLD 4000, Australia.

6. Contact & Complaints

If you have any questions about this Legal Information page or wish to raise a complaint about our services, you may contact us in writing at the address below or by email. We aim to acknowledge all complaints within 5 business days and resolve them within a reasonable timeframe.

Designated Contact: Compliance Officer, Promoofferhub Pty Ltd, 545 Queen St, Brisbane City QLD 4000, Australia

Email: promoofferhub@gmail.com

Phone: +61 7 3847 2954

We also notify you that under Australian law, you may contact the Australian Competition and Consumer Commission (ACCC) through their website at www.accc.gov.au for complaints regarding consumer rights, or the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au for privacy-related issues.